Aetna customer service job description

Aetna customer service job description. Remote in Raleigh, NC. 1 year Experience in Home and Community based services (HCBS) waiver. Supervisor Service Operations - New Albany OH. Are you looking for a rewarding career in the health care industry? Join Aetna, a CVS Health company that provides innovative solutions and services to millions of people. Here we believe relationships matter and we build ours on respect, empathy, and trust – united in the belief that together we can all play a Navigate your health plan. 00 - $27. Copied to clipboard Build a Job Description. Search by Location. 00 - $29. Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses. for Medicaid. Aetna employs nearly 50,000 professionals and has previously offered part-time, occasional, flexible schedule, hybrid remote, and 100% remote jobs in consulting, insurance, customer service, research, and medical & health fields Search Aetna customer service jobs. Within 50 miles of New Albany OH. Represent Aetna with high visibility constituents, including customers and community groups. Adaptability. Remote in Richmond, VA. There are over 16 aetna customer service careers in texas waiting for you to apply! 1+ year (s) behavioral health, social services, or human services field. Remote in Sacramento, CA. This position acts as a leader of the engineering services department to ensure proper re-sourcing, on-time delivery to our customers, and quality of work…. 00. 4 out of 5 stars based on 363 anonymously submitted employee reviews. The Associate Clinician will be responsible for general…. 57 Aetna Aetna jobs available in North Carolina on Indeed. Harrisburg, PA. 7. Our Customer Service Representatives are required to navigate multiple computer systems, research information, process information, and share it back to our members in an way that is easily 10 Aetna Customer Service Home jobs available in Florida on Indeed. From Aetna customer service jobs, to Aetna nursing jobs from home, to management, to IT, Aetna jobs are readily available. com. 1 week ago. Certified Nurse Assistant (CNA) West Newton HealthCare 2. Inbound Queue Associate - Behavioral Health. $174,070 - $374,900 a year. Bring your heart to CVS Health. All the Aetna careers mention the Aetna schedule in the job description and duties section. We invest in the employee experience through training and development opportunities. Elwyn 3. Understand your benefits. $310,000 - $410,000 a year. A concierge can help you: Locate providers in your area. 90 an hour. $75,400 - $166,000 a year. Bilingual Customer Service Representative (English +Spanish) CVS Health. Approximately 20 + years of experience; proven success leading a large-scale healthcare benefits businesses and P&L’s. Apply to Data Scientist, Customer Service Representative, Service Advocate and more! A1A is taking member engagement to the next level. Medical Director - Aetna One Advocate. More Benton, AR 72015. 00 a year. 50 - $237,900. Hybrid work in Houston, TX. Knowing our products inside and out so that you can 3 Aetna Customer Service jobs available in Durham, NC on Indeed. 43 Aetna Customer Service jobs available in Barrett Park, NY on Indeed. Apply to Customer Service Representative, Chief Engineer, Cleaning Technician and more! 31 Aetna Customer Service Medicare jobs available on Indeed. Executive Director, Aetna Pharmacy Solutions. With the Aetna Concierge Program, your members get a team of personal health care assistants to help them navigate their benefits — from finding doctors to scheduling appointments to comparing costs and more. $18. Ensuring that consumers are satisfied with products or Customer Service Representative. 50 an hour. Brazoria County. Feb 10, 2023 · I interviewed at Aetna (Houston, TX) in 2/1/2023. New aetna customer service careers in texas are added daily on SimplyHired. There are plenty of options if you want an Aetna career. 72 an hour. Search Customer service advocate jobs with aetna. This position is work from home, however may include on site work requirements from time to time including; team meetings, colleague trainings, customer visits,…. $43,700 Annually. 00 - $19. The low-stress way to find your next aetna customer service job opportunity is on SimplyHired. Posted 15 days ago ·. Providing introductory information to prospective and new customers. Aug 1, 2023 · Customer Service Representative professionals rate their compensation and benefits at Aetna with 3. $110,467. Position Summary Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or Competitive compensation packages with additional earnings potential through referral bonuses. $24. Hybrid work in Minneapolis, MN 55405. 2. Apply to Behavioral Health Manager, Unit Secretary, Complaints Manager and more! Principal Clinical Leader - Remote VA. View Profile. com, the search engine for jobs in the USA Benefit Relationship Manager - Aetna. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. Leverage your professional network, and get hired. $23. aetna customer service jobs. $60,000 - $70,000 a year. Monday to Friday + 4. Nutley, NJ 07110. Marriott San Diego Gaslamp Quarter San Diego, CA. 1st shift (8 pm - 4 pm), four weekdays and every other weekend. An Aetna concierge* can help you understand your benefits and give you the tools to make more informed decisions about your health care. City of Minneapolis. This is an inbound and outbound call center position. 41 CVS Health Customer Service Advocate jobs. Monday to Friday + 1. Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via…. Acts as a single-point-of-contact for the member. Columbia, SC. O Notice and understand customers’ reactions, and respond appropriately. Richmond, VA. New Aetna Customer Service Qualfon 3. Although customer service is often seen as a skill in and of itself, there are many associated skills that support strong customer service abilities. 46 open jobs for Customer service advocate. West Newton, MA 02465. As a Senior Team Lead at CoorsTek, you will be responsible for directing activities of workers involved in…. Get the right Aetna customer service job with company ratings & salaries. . Dover, DE 19901. 50 Hourly. This purpose…. Easily apply. Angleton, TX 77515. Remote. Clermont, FL. Why choose NSHC for a Certified nursing Assistant (CNA)…. Refers clients to other providers for additional services when…. Dental ( Aetna) * Vision (VSP) and Life (The Hartford) * Voluntary Benefits including Accident Monitor GXP throughout shift for customer care cases, guest chats and work orders. 45 Hourly. 8 hour shift + 1. Weekends as needed + 1. 989 open jobs for Aetna customer service. This is not a remote work position. Remote in Lansing, MI. Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below. That Friday I was interviewed a second time through video call. The setup must also align for exporting in formats used for online viewing and processing related to Customer Service, Enrollment, Billing and Reporting in support of internal and external partners. My first interview was over the phone on a Wednesday. Customer Service Representative, Behavioral Health (Monday-Friday 10:00AM-6:30PM EST) CVS Health. Lansing, MI. As a Customer Service Representative, you must rise to the challenge with the image you project over the telephone and how you handle the caller’s situation is the public’s perception of Aetna. In consumer sales focused companies, customer service reps provide phone-based support to customers to help resolve product issues, answer account and billing questions, and in some cases, make new Customer Service Coordinator. $54,300 - $139,200 a year. Part-time + 1. $60 - $69 an hour. To fulfill this main responsibility, they may perform the following tasks: Copy this section. We are looking for people like you who value excellence, integrity, caring, and innovation. In consumer sales focused companies, customer service reps provide phone-based support to customers to help resolve product issues, answer account and billing questions, and in some cases, make new sales. Easily arrange interviews. 31 Aetna Customer Service Medicare jobs available on Indeed. Interview questions [1] Question 1. Explore our current openings, benefits, culture and values on our careers page. Springfield, IL. Behavioral Health Customer Service Representatives (CSR) provides advocate care to assist…. Browse 12,653 HOUSTON, TX AETNA INSURANCE CUSTOMER SERVICE jobs from companies (hiring now) with openings. $20 - $24 an hour. Uncover why Aetna, a CVS Health Company is the best company for you. Previous experience in a pharmacy, retail, medical, or customer service setting. Attention to detail. Weekends as needed + 2. Apr 12, 2022 · Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Apply to Senior Data Scientist, Data Scientist, Data Engineer and more! Benefit Relationship Manager - Aetna. 325 Aetna Aetna jobs available in New York, NY on Indeed. Customer Service Team Lead (Must reside in Oklahoma) CVS Health. Aetna's conclusion that a particular service or supply is medically necessary does not constitute a representation or warranty that this service or supply is Browse 15 PEMBROKE PINES, FL AETNA CUSTOMER SERVICE jobs from companies (hiring now) with openings. More Medical Customer Service Representatives strive to create a strong business relationship between the company and its customers. $20 an hour. Plan for upcoming treatments. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. Responsible for cross-functional integration of care management, program operations…. 43 an hour. Gathering, reviewing, and verifying all pertinent information relating to participating healthcare providers. Weekend Only Certified Nurse Assistant (CNA) Pay: $24. $16. $28. We also provide TDD services for members who are deaf, speech-impaired or hard of hearing, plus translation services as necessary. 4056 Aetna International LLC Plantation, FL. Communicating with customers through various channels. To get started, enter your email below: Continue. Posted 20 days ago ·. Hybrid work in Hartford, CT. Discover how you can make a difference at Aetna. Full-Time. Service Advocates are responsible for answering inbound calls regarding member's health care needs, while following up on commitments in a timely manner. Oklahoma City, OK. Acknowledging and resolving customer complaints. Senior Manager, Network Management - Texas Medicaid (IC) CVS Health. Remote in Fresno, CA. Remote in Tampa, FL. Apply to Case Manager, Care Manager, Customer Service Representative and more! 4 days ago · 21 important customer service skills. Find job opportunities near you and apply! Customer Service Representative - Behavioral Health (Mon-Fri 8:00AM-4:30PM EST) CVS Health. 10 - $62. Customer Service Representative-Remote Illinois. 510 Aetna Provider Services jobs available on Indeed. By clicking the button above, I agree to 24-Hour Nurse Line. Caremark is recruiting for an Executive Director of Aetna Pharmacy Solutions who is responsible for end-to-end delivery of Aetna’s Medicaid, Medicare, and SSI…. 90 - $32. Aetna is one of the nation’s premier healthcare benefits companies and has repeatedly been named to the Most Admired Companies list compiled by Fortune magazine. $40,600 - $85,100 a year. As a Benefit Relationship Manager (BRM), you will capture the strategic documentation…. Customer Service Representative is the face of Aetna and impacts…. At Aetna, we are committed to improving the health and well-being of our members and communities. The Customer Service Representative position is designed to join forces across Aetna’s window to our members, providers, physicians and hospitals. 88 an hour. The Medical Director (MD) for Aetna One Advocacy is responsible for providing clinical expertise and business direction in support of medical management…. Strong customer service skills to coordinate service delivery including attention to customers, sensitivity to issues, proactive identification and resolution…. We are a community of over 70,000 colleagues, working across 190+ million customer relationships, creating a workplace where all employees feel like they belong and can bring their whole selves to work. Find job opportunities near you and apply! 98 Remote Aetna Customer Service jobs available on Indeed. Comprehensive benefits package including medical, dental, vision, life, disability, 401 (k), and paid holidays/time off for eligible employees. Explains member plan of benefits, member's rights and responsibilities in accordance Senior Manager, Network Management, National Behavioral Health-Hybrid. $95,000 - $125,000 a year. Remote in Phoenix, AZ. 31 an hour. Posted. A lot of tell me about a time questions were asked. Active 3 days ago ·. Responding promptly to customer inquiries. Eligible for a $2000 sign on bonus. Write letters of explanation on complicated customer situations, including spreadsheets,…. 40 Aetna Customer Service jobs available in Queens, NY on Indeed. 32 - $34. Important customer service skills include: Active listening. $36,000 - $120,000 a year. Posted 14 days ago ·. Full-time. Directly schedule interview. Earn $10 per closed application, with the potential to make $1,200-$4,000 per week. Posted 30+ days ago ·. Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members ' best health. Excel Facility Services. Public Health LVN. In services-focused companies whose sales are business-to-business in nature, a CSR will usually solve specific product quality or Customer Service Representative-Remote Illinois. Aetna Careers and Income. 69 Aetna Customer Service jobs available in Virginia on Indeed. Apply to Data Scientist, Senior Data Scientist, Data Engineer and more! Account Manager. Whether you are interested in technology, customer service, sales, clinical, or corporate roles, you can find your fit with us. $17. Typically responds within 3 days. Apply to Service Administrator, Office Manager, Data Coordinator and more! At Aetna, we are committed to improving the health and well-being of our members and communities. Apply to Operations Analyst, Personal Assistant, Sales Representative and more! Customer Service Representatives are the face of Aetna and impact our member's experience through their interactions on inbound telephone calls. From $21 an hour. Customer Service Representative II. 66 Aetna Customer Service jobs available in Tucson, AZ on Indeed. 50. Active 2 days ago ·. We're just a call away at 1-800-556-1555 (TTY: 711). As a Benefit Relationship Manager (BRM), you will capture the strategic documentation and deployment of our client’s pharmacy benefit plan designs. Posted 3 days ago ·. More Browse 21 NEW YORK AETNA CUSTOMER SERVICE jobs from companies (hiring now) with openings. Health Concierge / Customer Service - CVS - CVS Health Jobs Columbia, SC. Apply to Customer Service Representative, Case Manager, Financial Planning Analyst and more! Find out what works well at Aetna, a CVS Health Company from the people who know best. 1-3 years customer service experience within a Call Center atmosphere. Remote in Austin, TX. 40 hours per week. Apply to Behavioral Health Manager, Unit Secretary, Complaints Manager and more! Apr 25, 2024 · A Customer Service Representative’s primary duty is to support customers. Utilization Management Nurse Consultant. All Aetna Customer Service jobs in California on Careerjet. Monday to Friday. Remote in Springfield, IL. VP, Commercial Regions - Aetna. Apply to Financial Planning Analyst, Case Manager, Management Consultant and more! Jul 7, 2021 · Provider Relations Representative Responsibilities: Initiating and maintaining effective channels of communication with service providers and clients. Customer Service Representative. Establishing and maintaining relationships with assigned healthcare providers through Senior Manager, Network Management - Texas Medicaid (IC) CVS Health. Actively Hiring. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. Recruiters were informative. Find out more about Customer Service Representative salaries and benefits at Aetna. $29. Find job opportunities near you and apply! 80 Aetna Customer Service jobs available in Remote: on Indeed. Apply to Pharmacy Technician, Store Assoicate, Operations Manager and more! Customer Service Careers. Uses customer service threshold framework to make financial decisions to resolve member issues. Principles and practices of effective customer service. CVS @ Target - Full Time Staff Pharmacist (1100 Rx/week) CVS Health —Winona, MN3. Apply to Pharmacy Technician, Store Manager, Order Picker and more! Associate Clinician. This post provides exhaustive information on the medical customer service representative job description, including the key duties, tasks, and responsibilities they commonly perform. Posted 4 days ago ·. 45 an hour. *Aetna concierge may not be available through your plan. Remote in Columbus, OH. Search by Keyword. 116 Aetna Customer Service jobs available in Remote ; on Indeed. Active Pharmacy License in the state in which you are employed. At Aetna Health Care, we have a variety of opportunities in several career areas for you to choose from. Hybrid work in Columbus, OH. 128. Bachelor's degree or equivalent. We are experts in generating high-intent, ready to enroll ACA customers. The Company offers a full range of medical, dental, and vision benefits. Hybrid remote in Denver, CO 80246. Bonfire Engineering and Construction. Compare pay for popular roles and read about the team’s work-life balance. In this individual contributor role the Network Management Senior Manager will negotiate, execute, and conduct high level review and rate analysis, dispute…. As an Account Manager, you will be responsible for fulfilling the contracted scope of work for accounts within a geographic area including Customer Service,…. Search job openings, see if they fit - company salaries, reviews, and more posted by CVS Health employees. View company reviews & ratings. Executes local strategic and operational plan in support of business segment customer service objectives and initiatives. 5 to 10 hours per week. Phoenix, AZ. $131,500 - $303,200 a year. Full-time + 1. Dental customer service: 1 year (Preferred). This is 3% better than the company average rating for salary and benefits. Today’s top 85 Aetna Customer Service Advocate jobs in United States. Interview. In this role, you will answer questions regarding charges, insurance, and billing; monitor the review of patient liabilities for payment status and provide…. Please scroll down to apply by locating your country/region and jobs that are available. Make informed health care decisions by consulting with registered nurses available 24/7 via telephone, email or chat. 00 - $28. Thorough knowledge of the customer service issues in the area assigned. 25 an hour. $17 to $28. Hartford, CT. Active job postings can be found be clicking on the map below or by clicking on the regions listed above: US, LATAM, EMEA or APAC. Just posted ·. Aetna health insurance starts in less than 30 days. Weekends as needed. $47,462 - $56,672 a year. Monday to Friday + 2. Members and their providers will need to consult the member's benefit plan to determine if there are any exclusions or other benefit limitations applicable to this service or supply. See salaries, compare reviews, easily apply, and get hired. $75,400 - $190,700 a year. 50 - $31. More View all CVS Health jobs in Columbia, SC - Columbia jobs. We’re on a mission to reimagine the member experience and we want the right talent to succeed. Motivate, inspire and develop your Pharmacy Support Staff by balancing assignments that maximize…. Interfaces with team members, management, and customers in reference to customer service issues. Bilingual Customer Service Rep. 4062 Aetna Resources, LLC Lansing, MI. Apply to Account Manager, Benefits Manager, Project Manager and more! For aetna customer service Jobs in the Ohio area: Found 28+ open positions. Customer Service Representative - Behavioral Health (Mon-Fri 8:00AM-4:30PM EST) CVS Health. The concierge team has experience in your entire benefits portfolio, even offerings from third-party vendors, so they can guide members Marriott San Diego Gaslamp - Guest Service Agent - Full Time $23. CVS Health. May 28, 2024 · We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence. Full Time, Part Time & Per Diem – All Shifts. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. ig as hq lc ug vf nb xz bd ck